Support Tickets or Form Submission
In order to receive support, you can do either of the following:
Write Us and we'll get back to you
Your SLA with ASG defines our standard response time.
We have teams spread across the US, and our standard business hours are within 8am to 6pm regardless of time zone excluding national holidays.
If you are interested in setting up a SLA with ASG for either regular business hours or after-hour/weekend/holiday response times, please reach out to our Professional Services team here.